CPO or RCMP - Who You Gonna Call?

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No matter how small it may seem, all crime should be reported. Depending on the crime, reports can be made to 9-1-1, the RCMP non-emergency line, RCMP online reporting and the Penhold Community Peace Officers.

When you see a crime, suspicious behavior or an unsafe situation within Penhold, we ask all residents to report it in one of the following ways:

For urgent matters, call 9-1-1 if you:

  • See a crime in progress
  • Need immediate response from police, ambulance or fire department

For non-urgent matters, call the Innisfail RCMP Complaint line at 403-227-3341 to report concerns including:

  • A crime that has already taken place
  • Suspicious vehicles or people
  • Noise complaints after 10:00 p.m.

For Bylaw issues call 403-886-3286 to report concerns including:

  • Noise Complaints between 6:00 a.m. and 10:00 p.m.
  • Animals at large
  • Parking issues
  • Nuisance / neighborhood concerns and complaints

The RCMP online reporting tool is can be used to report the following:

  • Damage / mischief to property under $5,000
  • Theft of bicycles under $5,000
  • Theft from vehicle under $5,000
  • Lost property

Incidents must satisfy the following conditions to be reported using the online reporting tool:

  • No witnesses or suspects
  • Item(s) lost or stolen must cost less than $5,000
  • Vandalized property will cost less than $5,000 to repair
  • There are no items involving personal identity, firearms, license plates or decals

The RCMP deals with criminal code (theft, sexual assault, murder, robbery, domestic, etc.) and CPOs cannot.

The RCMP can lay criminal charge offences and CPOs cannot.

The RCMP can enforce all Federal, Provincial and Municipal Laws and CPO’s deal with Provincial Statutes (Traffic Safety Act, Gaming, Liquor and Cannabis Act, Trespassing Act, etc) and local Bylaws (Traffic, Land Use, Community Standards, Utility, etc) where they are employed with Traffic Safety Act and have jurisdiction where are employed unless there is an agreement between both parties.


· Car Accident

· Vehicle / Structure Fire

RCMP Complaint Line

· Theft

· Suspicious Activity

· Domestic Disputes

· Fraud

· Sexual Assault

· Noise Complaints 

Community Peace Officers (CPO)

· Bylaw Concerns

· Noise Complaints

· Traffic and Parking Enforcement

· Unsightly Premises

· Car Seat Safety

· Bike Helmet Safety

· Bullying

· Community Standards Enforcement 

· Dog or Cat at large