Town of Penhold utility bills are issued monthly by the Public Works Department. Bills are mailed mid-month and can also be send directly through email with the E-Billing option.
Click here for E-Billing sign-up guide
Monthly Town of Penhold Bills can be paid the following ways:
Online: Payments can be made online through your bank’s online banking or directly through your branch. Your tax roll number is your account number for property tax payments. Please remember to allow time for processing when paying through your bank to avoid penalty.
Preauthorized Authorized Payment Plan: Balance due automatically debited from bank account on due date of bill. Click here to access PAD form
Note:**If you are on the pre-authorized payment plan for your Town of Penhold Utility bills, and need to stop your automated payment, please be sure to contact the office by the 1st of the month so there is adequate time to process the changes.
In Person: Payments can be made at the Town of Penhold Administrative Office on the second floor of the Penhold Regional Multiplex, 1 Waskasoo Avenue, Penhold during regular business hours. The Town Office is open 8:30 a.m. – 4:30 p.m. Monday through Friday, closed daily from 12:00-12:30 p.m. and on all statutory holidays.
After Hours Payments: Payments can be put in the night depository located at the entrance of the Town of Penhold Administrative Office on the second floor of the Penhold Regional Multiplex, 1 Waskasoo Avenue, Penhold during Multiplex operating hours.
By Mail: Payments can be made by cheque made out to the Town of Penhold and mailed to Town of Penhold P.O. Box 10, Penhold, AB T0M 1R0. Postdated cheques must be dated on or before the due date indicated on the front of your Tax Notice. Please note, the effective date of payment, for payments mailed to the Town of Penhold, will be the date of the postmark of Canada Post. If the postmark of Canada Post is absent or illegible, the effective date of payment will be the actual date of receipt by the Town of Penhold.
Application Fees
New Account (water services fee) first time applicant: - $100.00 (non-refundable)
Transfer services to a new residence/tenant - $50.00 (non-refundable)
Application (Water, Sewer & Garbage) - Owner
Application (Water, Sewer & Garbage) - Tenants
If your moving - Don't forget to fill out the Final Meter Read Form.
For more information please contact 403-886-4265.
Current Rates
Water
Residential:
Fixed charge per (unit / meter) - $20.25
Per cubic meter (m3) - $1.56
Institutional/Commercial/Multi-Family (more than 2 meters on 1 unit):
Fixed charge - $27.51
Per cubic meter (m3) - $1.56
Sewer (based on water consumption)
Residential:
Fixed charge - $21.00
Per cubic meter (m3) - $4.37
Institutional/Commercial/Multi-Family (more than 2 units on 1 meter):
Fixed charge - $21.00
Per cubic meter(m3) - $4.52
Storm Charge
Residential:
Storm charge - $5.50
Institutional/Commercial/Multi-Family (more than 2 meters on 1 unit):
Storm charge - $5.50
Garbage
Residential pickup monthly - $22.00
2nd tote pick up monthly - $13.00
Garbage/ recycle tote (additional or replacement) - $75.00